Booking & Cancellation

A $100 non-refundable deposit is required to reserve your appointment. Your deposit will be applied toward the total cost of your treatment.

Because appointment times are reserved exclusively for you, the following cancellation policy applies:

• More than 24 hours before your appointment: Your deposit may be transferred to one future appointment if rescheduled within 30 days.
• Within 24 hours of your scheduled appointment: The appointment is subject to 100% of the original service fee.
• No-shows are considered late cancellations and are also responsible for 100% of the original service fee.

Thank you for understanding that reserving your appointment means that time is held specifically for you and is no longer available to other clients.

A 10% non-refundable deposit is required to reserve your event date and secure massage therapists.

Because therapists are scheduled and often decline other work to commit to your event, the following cancellation fees apply:

• More than 30 days before the event: Deposit is forfeited. No additional cancellation fee.
• 15–30 days before the event: Client is responsible for 50% of the total contracted booking amount (including the deposit already paid).
• 7 days or fewer before the event: Client is responsible for 100% of the total contracted booking amount.

If Liv Lymphatic is able to rebook the therapists for the cancelled event dates, cancellation fees may be reduced at our sole discretion.

Deposits are non-transferable unless otherwise agreed to in writing.